Winter Dec to Feb · Heat 68°
- Change the filter monthly while the furnace runs hardest.
- Keep exhaust and intake pipes clear of drifting snow.
- Know where your gas shutoff and furnace breaker are.
Heating and cooling, Denver metro
No heat?
Call. A person picks up, day or night, asks four short questions and tells you when a technician can be at your door.
Call now if any of these is true.
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Call now
The heat is out and it is below freezing outside.
Pipes and people both suffer quickly. Call, then keep doors and curtains shut to hold the heat you still have.
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Call now
No cooling in a heat wave, with a baby, an older adult or someone unwell at home.
Tell the dispatcher who is in the house. It changes the order of the night.
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Leave first
You smell gas, the rotten egg smell.
Do not touch switches. Get everyone outside, then call 911 and your gas utility from outside. For most of the metro that is Xcel Energy at 800-895-2999. Call us once they say it is safe.
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Leave first
A carbon monoxide alarm is sounding.
Get everyone into fresh air and call 911. Nobody goes back in until responders clear the house.
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Can wait for morning
Some heat, just not enough, or a new noise.
Send a request and we call back to book a time that suits you.
Most calls are not emergencies. They are decisions.
Repair it, or replace it?
Start on the repair side. One repair on a young system is almost always the right call. The scale only tips when reasons pile up. Here they are, in the order we weigh them.
Age. ENERGY STAR suggests considering replacement once a furnace or boiler is past 15 years, or an air conditioner or heat pump is past 10.
Repeat repairs. A second or third call on the same system in two years says the parts are tired, not unlucky.
Bills and cold rooms. When the bill climbs while the back bedroom stays cold, the equipment is working harder for less.
Safety. A cracked heat exchanger is not repaired. It is replaced, and we show you the crack before we say so.
Either way, in writing. You get both prices side by side, and the reason for our recommendation, before any work starts.
Put your own system on the scale.
A rule of thumb, not a quote. A technician looking at the equipment always wins, but this is how we start the conversation.
Lean repair
A plan that shows up before the weather does.
Two visits a year: the furnace in the fall, the cooling in the spring. You do not have to remember. We call to book, and plan members are booked first when a cold snap fills the schedule.
Pricing depends on the equipment in your home, so we quote it after the first visit rather than print a number here.
Ask about the plan
Every visit
- Test ignition, flame and every safety control
- Measure airflow and temperature rise
- Inspect the heat exchanger and the flue
- Check refrigerant pressures, clean the outdoor coil
- Change the filter, or show you how
- Leave a written condition report you keep
Ready for the next season, not the last one.
Denver can swing from snow to sun in a day. Here is what to do, season by season. Setpoints follow the U.S. Department of Energy's suggestions.
Spring Mar to May · Auto
- Book the cooling check before the first hot week, not during it.
- Clear cottonwood fluff and leaves off the outdoor coil.
- Test the air conditioning on a mild day.
Summer Jun to Aug · Cool 78°
- 78 while you are home, higher when you are out.
- Keep two feet clear around the condenser.
- After hail, have bent coil fins looked at.
Fall Sep to Nov · Heat 68°
- Book the furnace check before the first freeze.
- Test carbon monoxide alarms and swap their batteries.
- Run the heat once early, so the dust smell burns off on your schedule.
Where we drive.
Denver, Aurora, Lakewood, Arvada, Westminster, Thornton, Northglenn, Commerce City, Wheat Ridge, Golden, Englewood, Littleton, Centennial, Highlands Ranch.
Tell us what is going on.
Cold right now? Call (303) 555-0142, day or night.